EMS Thermal Neck Lifting And Tighten Massager Electric Microcurrent Wrinkle Remover

How long does shipping take?

- U.S. orders: 3–7 business days

- International: 7–21 business days (varies by location)

Do you offer free shipping?

Yes, we offer free standard shipping on U.S. orders over $100.

How can I track my order?

A tracking link will be emailed to you once your order ships.

Returns & Exchanges

What is your return policy?

Returns are accepted within 30 days of delivery. Items must be unused and in original packaging.

Who pays for return shipping?

Customers are responsible for return shipping unless the item is defective or incorrect.

How do I start a return?

Email us at buybuzzinc3@gmail.com with your order number and reason for return.

Size Guide

How do I choose the right size?

Each product page includes a detailed size chart. We recommend measuring yourself and comparing with our chart for the best fit.

Still unsure?

Reach out—we’re happy to help you choose the right size.

Other Questions

Do you ship internationally?

Yes, we ship to select countries. Shipping costs and import fees are calculated at checkout.

Can I change or cancel my order?

Please contact us within 12 hours of placing your order to request changes.

📦 Shipping Policy

Welcome to Buy Buzz! We're excited to bring you high-quality products across beauty & skincare, baby essentials, tech gadgets, health & fitness gear, and pet accessories. Please review our shipping policy to understand how we handle deliveries within the USA.

🚚 Shipping Coverage

We currently only ship within the United States.
Unfortunately, we do not offer international shipping at this time.

🕒 Processing Time

• Order Processing Time: 1–3 business days.
  (Orders placed on weekends or holidays will be processed on the next business day.)

• You will receive an order confirmation email as soon as your order is placed, followed by a shipping confirmation email with tracking information once your order is shipped.

📦 Shipping Methods & Delivery Time

We partner with trusted shipping carriers to ensure safe and timely delivery.

Delivery times are estimates and may vary due to factors outside our control (e.g., weather, holidays, carrier delays).

📍 Tracking Your Order

Once your order ships, you will receive an email with a tracking number.
You can track your order through the link provided in the email or by visiting our Order Tracking page.

❗ Shipping Delays

While we strive to meet all delivery estimates, please understand that occasional delays may occur due to:

• High order volumes

• Carrier issues

• Severe weather conditions

• Address errors or incomplete shipping information

We appreciate your patience and understanding.

🚫 Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or being unclaimed, we will notify you. You may request to have the item reshipped (additional shipping charges may apply).

📩 Need Help?

If you have any questions about your order or our shipping policy, feel free to contact our customer support at:

📧 support@buybuzz.com
📞 +1 (XXX) XXX-XXXX (optional)
💬 Or use our contact form on the Contact Us page.

Thank you for shopping with Buy Buzz — where your favorite finds are just a click away!

Return Policy

We want you to love your purchase. If you're not completely satisfied, we’re happy to help with returns.

Eligibility

• 
  30 days of delivery.
  
• 
  unused, unwashed, and in original packaging.
  
• 
  final sale and cannot be returned.
  

How to Start a Return

To initiate a return, please contact us at buybuzzinc3@gmail.com with your order number and reason for return. We’ll provide return instructions and the return address.

Return Shipping

- Customers are responsible for return shipping costs.

- If your item arrives damaged, defective, or incorrect, we will cover the return shipping—just email us with photos and details.

Refunds

- Once your return is received and inspected, we’ll notify you of the approval status.

- If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We do not offer direct exchanges. If you need a different size or item, please return the original and place a new order.